Give members a private way to reach staff without cluttering public chat.
Run structured support with ticket panels, departments, and transcripts. Staff work in private threads while members get help from a simple button or menu.
Everything in this module and how you use it.
Members open and manage support tickets with /tickets in Discord.
Post a button or dropdown panel so members pick the right department.
Set up in Tickets settingsExport plain-text transcripts on Free; HTML transcripts on Pro+.
Set up in Tickets settings